We just closed out the second day of AT&T technicians trying to figure out why our uVerse internet isn't working. We had three techs here today for a total of nine hours, and they still weren't able to get it to work. One of the three really seems to know what he's doing, and he claims to have found and fixed all kinds of problems with the lines leading up to our house. Despite this, it's still not working. He says he has no idea how it could ever have been working. And yet, it was. For two weeks.
He's coming back tomorrow to work on it some more. Stay tuned.